We offer a 15 year warranty for all our products. They are made to last. However, they will live, age and change as a normal consequence of time. But if they break, send them back to us and we will fix it or send You a new one.
Our Rucksacks, Briefcases and Bespoke items come with a free annual service. You only pay an administrative fee and shipping costs. Our sadlers make a thorough inspection of Your product, treat the leather and fix any minor damages. Sometimes Your product may benefit from extended service. If so, we make You a detailed proposal before doing anything. Also for our Classic selection we offer service, at a cost.