Terms

Legal information
Bölebyns Garveri AB (“Bōle”)is a limited liability company registered in Sweden with registration number 556328-7944 and vat no SE55632879441. Our registered address is Nya Älvvägen 647, 94191 Piteå, Sweden. If You have any questions, complaints or comments please contact Us by phone or email using the details set out under Contact.

General
These Terms apply to all sales from Us. No waiver or modification of these Terms shall be binding upon Us unless approved in writing by Our authorized representative.

Placing an order
You can place an order through Our web site or web shop, by e-mail, by telephone or with Our flagship store. By placing an order You confirm that You have read these Terms and that You agree to them. Your order is deemed accepted when you receive an order confirmation e-mail from Us. Orders are normally accepted if:

(a) the products are available (b) the order reflects our current pricing (c) delivery is to a destination that we deliver to (d) your credit or account card is authorized for the transaction

Price and Payment
If placing an order through our web shop, the shopping cart will show the total price including all fees, taxes and shipping costs, as well as the chosen method of payment, delivery time and shipping method. If placing an order by e-mail, by telephone or with Our flagship store, the order confirmation e-mail will contain these details. Unless specified in Your order, We will chose the shipping method and charge the costs for it.

Unclaimed packages
If You have chosen to pay by COD (Cash on Delivery), Your shipment will be held for you by the local post office for a maximum of four weeks. Unclaimed packages will be returned to Us. For all unclaimed packages you will be debited all fees in connection with the return shipment.

Return Policy
For products purchased through Our web shop the return period is 14 days. The return period is counted from the day You received the purchased product. We repay You what You have paid for the product, but not for shipment costs. Repayment will be made as soon as possible, but no later than 30 days, from the date of the product being returned.

Unless the product is faulty or damaged upon delivery, You arrange and pay for the return shipment of the product. In case of a trade, We pay for the shipment of the replacement product, while You arrange and pay for the return of the traded product.

If You have purchased a Bespoke product, this return policy does not apply.

Return condition
When returning a product to Us, You are obliged to keep the product in the same condition as when delivered. You must not have used the product. However, You have the right to investigate the product upon delivered.

Privacy Policy
When ordering a product You will be asked to fill in some personal information. Upon purchase You agree to this information being stored in accordance with Our privacy policy in order to fulfill Our agreement with You as Our customer. In accordance with the Swedish Personal Data Act (Personuppgiftslagen, 1998:204) You have the right to know what information we have registered about You. If the information is erroneous, incomplete or irrelevant, You may ask to have Your information corrected or removed. If this is the case please contact Us by e-mail.

Force Majeure
We are not liable for any non-performance caused by circumstances beyond Our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, freezing weather, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to Our equipment or facilities, which are deemed necessary for the performance of our agreements' obligations.